| Dear Valued Client,
Over the past few years, as the precious
metal markets advanced to new highs, and the internet
era is growing rapidly, more and more consumers
are taking advantage of online services that are
being offered. As services such as ours offer
many advantages and conveniences, you as an astute
individual must have the ability to be aware of
Companies that tend to mislead the public.
Before you decide to transact business
with any Company, you are strongly advised to
research their legitimacy. Please review the following
questions that you need to have answered before
sending your valuables to a perspective Company.
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Is the entity a
Corporation that is regulated by a Governmental
agency such as the Department of Consumer Affairs
or is it just an online outfit with a P.O. Box
and no physical street address?
There are several fly-by-night Companies
that come up with an attractive name, toll free
number, and a post office box. However, there
are federal laws that require that precious metal
buying Companies must comply with USA PATRIOT
ACT. Thus must have a physical street address.
You may view our license by clicking on HERE
Did
you check the perspective Company's report with
BBB?
Prior to doing business online, it
is important to research the Company's track record
of handling complaints. If there are NO RECORDS
FOUND, or if there are several registered complaints
in a short period of time, you should strongly
consider sending your valuables. Click HERE to
view our track record.
Is
the company a member of any governing organizations?
JVC - Jewelers Vigilance Committee
The Jewelers Vigilance Committee was formed in
1912 to provide education and self-regulation
to the jewelry industry. Members operate under
the highest standards of business practice after
pledging to comply with all laws applicable to
the jewelry industry and make accurate representations
about the products they sell.
The bottom line is that when you see the JVC logo
and door decal, you can rely on our members' promise
to uphold the ethics and integrity of the jewelry
industry through their own business practices.
You can see our membership with JVC HERE
Can
you visit the establishment and discuss the sale
of your valuables in person or is it online only?
Not everybody is comfortable sending
their valuables through the mail. Many prefer
to deal on a personal level. A reputable Company
should have the option of accommodating clients
privately and personally.
How
knowledgeable and helpful is the staff addressing
your needs and concerns?
Many Companies hire a third party
answering service that may be in a different state
or even in a foreign country. The operators are
trained only to take down your basic information
so that they can send you a packet or a kit.
Will the Company
contact you to get your authorization prior to
issuing payment for your valuables, or will they
just send you any payment hoping that you will
settle for what you receive?
It is important to speak to your
representative and to confirm prior to receiving
your payment. This will rectify and avoid any
and all uncertainties that you may have.
Is
there sufficient time to cancel your transaction?
Many online Companies put a short
deadline for you to send the check back if not
satisfied. Many times postal mail gets delayed
or even lost. When you finally receive your check,
the deadline has long past and you are forced
to settle on the amount that the Company has sent.
Does
the Company offer free overnight shipping service?
When sending precious metals, it
is important to have a tracking number and know
the whereabouts of your package every step until
it arrives to its destination. Packages tend to
get misplaced if they are not hand delivered and
signed for.
How
quick is the turnaround time from start to finish?
The volatile precious metal market
waits for no one. Look for Companies that settle
in today's market and not when it is convenient.
Are
the payout prices that are advertised adjusted
with the market conditions or are they updated
ever so often?
There are several Companies that
advertise very attractive but yet highly fictitious
payouts. It is only logical to make sure that
the advertised payouts coincide with the market
prices. If the payouts are too high, ask yourself
how does the Company afford to cover all expenses
and still profit.
These are just some very important
questions you need answered before you can proceed.
We at Cashitin.net, pride ourselves by providing
our growing family of clients truly 100% satisfactory
service.
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